Price Match Policy
We at SkatePro do everything to offer you the best products at the best price possible. Therefore, if you can find a product somewhere else for a cheaper price, you are welcome to notify us, and we will match the price you found.
Guidelines for our Price Match Policy
In order for us to be able to match the price you found, there are a few requirements must be fulfilled.
- The product has to be identical in all features, size, colors, and all other specifications, and it must be in stock and directly available for order to your shipping address at the competitor's website.
- The price match will take into account the sale terms including shipping, delivery fees, and taxes that might apply from a competitor’s website. For example, if the product cost on the competitor’s website is $100 and the shipping is an extra $30, the match will be up to $130.
- Any additional rewards and sales promotions will be waived on price matched items.
- The price must be substantially lower (minimum $5 difference in price)
- Items may not be for resale and are limited to 1 per customer.
In the following cases, we are not able to offer price match:
- No price match will be available after the purchase
- Clearance, closeout, and liquidation items on our or competitor’s website
- This policy does not include auction websites, such as eBay, or sites that offer sales through third-party sellers, such as Amazon.
- Any client-specific deals, vouchers and/or one-time promotions offered by a competitor
- The price match service is not available at the time of the store wide promotional period – Cyber Monday, Singles' Day, Black Friday, Christmas, etc…
- We only match product prices, not services such as shipping, therefore if the price of a product is lower in our shop, but the shipping cost is higher, we do not match the full cost.
- This policy does not include Special Order/Drop-ship Items.
- This policy does not include non-U.S. based websites.
- Not valid with any other promotions or discounts.
How can you apply for price match?
If you found a product for a better price than on our website, just leave a comment at checkout with the URL and the name of the competitor. Our team will review and verify the prices. Please note that it can take up to 48 hours to assess the case. If it is approved, we will credit the difference. In some extreme cases, we reserve the right to refuse to provide a price match, and this only if it will cause us to lose money on that sale.