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Reviews of SkatePro

4.8 of 5
(55.385)
48.548
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When I couldn't find the gear I needed, SkatePro had my back. They managed to speedily ship me my purchase across international waters, and my new gear was very competitively priced. Customer Service, package tracking, and attention to detail are excellent. Thanks, SkatePro. I'll be ordering from you again, soon.
Morris Harrell (Cimarron)
03/26/2019
Rating: 5 of 5!
I needed 2018/2019 Head Supershape i.speed skis for a good price and I got them vith SkatePro help. Great customer service, great communication and speedy shipment. Thanks a lot, SkatePro!
Alexander Kuleshov (Brookline)
03/25/2019
Rating: 5 of 5!
Awesome customer service, above and beyond expectations!
Christopher W. (San Diego)
03/25/2019
Rating: 5 of 5!
My son needed new shoulder pads for hockey. We could not find the ones he wanted locally (CCM Tacks 3092), they were only available in his size on SkatePro. We ordered not realizing they were in Denmark (we are in the USA), but with normal shipping they arrived to us within a week. Very happy with the purchase, service and shipping time.
Jesse Klein (Union)
03/25/2019
Rating: 5 of 5!
Just wanted to give my opinion about Heads Freestyle ski - The Caddy. The ski is made for big jumps and everything big you can imagine. Therefore it's a perfect choice for advanced Freeskiers who practise already on medium or big jumps. The sandwich construction and the rocker also make the ski surprisingly good carving down any slope in any condition. The rocker also helps to use the ski in freeride terrain if it's not deeper than 30cm. As most of the people reading this are probably looking for the freestyle aspects we are going to take a closer look at that. It is very stiff which definetly helps when jumping medium - big kickers. Also it is perfect for sliding rails or even more advanced jib features such as pyramids or walls. The strong edges are perfect for halfpipe skiers as I tried the Caddy in the biggest halfpipe in the world in Laax. And as always, great service by SkatePro
Moritz Klein (Burscheid)
03/22/2019
Rating: 5 of 5!
Purchased volkl Racetiger on Thursday ,I was skiing on them following Wednesday in Maine . Fantastic service! Will buy from again. Do nit be concerned about the shipping if you live in the US.
BRIAN K. (BURNHAM)
03/21/2019
Rating: 5 of 5!
Skis were as described. Very quick shipping. Excellent price! Would not hesitate to use again.
Bruce Schwartz (Sunnyvale)
03/19/2019
Rating: 5 of 5!
very easy to work with
Kevin Webb (New Berlin)
03/19/2019
Rating: 5 of 5!
SkatePro is fantastic. I contacted them to check if they had a set of skis in a different length than those listed on the website. The rep responded to me in a timely fashion, indicating she could check one of the additional stores, did so, and soon shipped exactly what I wanted (overseas) at the best price I could find anywhere.
Chris Leveille (Woodbury)
03/19/2019
Rating: 5 of 5!
Ordered a snowboard for my wife. SkatePro had the the best prices and fast shipping! Ordering was easy too. I've came back and ordered a 2nd snowboard for myself.
Adrian Tang (Fremont)
03/18/2019
Rating: 5 of 5!
Shipped quickly to US and kept us up to date with progress. Very impressed. Definitely a returning customer.
Avery Lyle (Mesa)
03/18/2019
Rating: 5 of 5!
Bought a new pair of Head skis. Best price I could find and then they mounted the bindings for free and shipped them to me in Hawaii for free. Hard to beat that kind of service. While the box itself was water damaged the skis were in mint condition. Would definitely use SkatePro again.
tim s. (kailua)
03/18/2019
Rating: 5 of 5!
Good product in a timely manner...very good experience
Robert Whittington (Garner)
03/18/2019
Rating: 5 of 5!
Awesome service. Ski arrived on time with no problems. Great service and will buy from SkatePro anytime.
David Horne (Avon)
03/18/2019
Rating: 5 of 5!
Awesome price and timely service. Will buy from skate pro again!
Wade S. (Belmar)
03/18/2019
Rating: 5 of 5!
Best price available for Atomic Hawx Prime 105 W. Delivery much quicker than expected.
Madelene K. (New Windsor)
03/18/2019
Rating: 5 of 5!
Great price and my ski boots were shipped promptly! If you live in the US and can wait a few extra days for the customs process, I’d recommend giving SkatePro a look
Pete D. (Conshohocken)
03/14/2019
Rating: 5 of 5!
Fast shipping to USA (I live in Pennsylvania) - Great pricing, will buy from again
eugene kim (philadelphia)
03/11/2019
Rating: 5 of 5!
Lowest price on the internet!
M. Gilmore (Wayne)
03/11/2019
Rating: 5 of 5!
Lowest price on the internet. Easy website
Spencer S. (Riverside)
03/11/2019
Rating: 5 of 5!
Great service and price. Received my boots in 4 days.
Gabriel Hynes (Laguna Niguel)
03/06/2019
Rating: 5 of 5!
The team at SkatePro are top notch! I had a problem with shipping and they shipped a second pair of skates without question. Then they didn't ask for the first pair back! The best customer service you can ask for. Now I'll consider them for more purchases, even if they need to come over the water! Thanks SkatePro team!
Brian J Smith (Edison)
03/06/2019
Rating: 5 of 5!
Great product and great service.
Sean G. (New York)
03/05/2019
Rating: 5 of 5!
My very large package got to Las Vegas Nv in less than a week. It truly amazes me how incredibly fast they can ship packages these days. I bought a set of bars, a seat and 2 sets of grips and they only charged $9.99 for shipping a package over 5,000 miles (I googled it)
Deagan A. (BOULDER CITY)
02/28/2019
Rating: 5 of 5!
Great service and speedy delivery.
Brian E Johnson (Bellingham)
02/27/2019
Rating: 5 of 5!
Great communication, fast shipping. I will definitely use them again.
Michael M. (DePere)
02/26/2019
Rating: 5 of 5!
Wonderful!!!
Lorna Hendrickson (Chandler)
02/25/2019
Rating: 5 of 5!
Excellent service and shipping speed! I ordered a pair of skis with bindings mounted on a Sunday morning and received everything in perfect condition the following Saturday, shipped all the way from Denmark to Seattle, WA!
Bharat Joshi (Kirkland)
02/25/2019
Rating: 5 of 5!
Buying from skatepro was a great experience. I am a US customer and shipping was faster than when I buy stateside. Don’t worry that they’re an international company they will take care of you. The price was also unbeatable. Great experience will buy from them again.
Jake Wadsworth (Ogden)
02/25/2019
Rating: 5 of 5!
Great price, quick shipping, great product!
Joseph Wright jr. (Lambertville)
02/25/2019
Rating: 5 of 5!
Everything works great - I was apprehensive about ordering from Europe but it was perfectly executed. Skis were exactly as advertised, mounted to my specs, and delivered in a timely manner. Have already recommended them to others.
David Tralka c/o Greenspring Community (New York)
02/21/2019
Rating: 5 of 5!
I am very pleased with the service I received in dealing with an exchange. Communication was smooth and timely. SkatePro has quality products which they stand behind. They treated very well. There service is excellent.
Thomas C. Dolan (Winthrop)
02/19/2019
Rating: 5 of 5!
very good.
Maria del Rosario Pinero (Portage)
02/19/2019
Rating: 5 of 5!
Thank you for your great service I got my delivery on time skis look great going to try them out in Mammoth Mountain this week So far this year 455 inches of snow at the top summit i’ll be skiing here till Summer 😀 Fourth of July I will tell my friends about your company Skate pro and you have a great prices 👍 thank you again
George Fitzgerald (Thousand Oaks)
02/18/2019
Rating: 5 of 5!
I am very happy with my purchase and experience with SkatePro. The skis arrived on time and exactly as expected. Wouldn’t hesitate to purchase from them again.
Andrew E. (La Quinta)
02/12/2019
Rating: 5 of 5!
I can't wait to get my 125 mm frames. I love the price too.
Daron D. (Fayetteville)
02/11/2019
Rating: 5 of 5!
Great service and fast delivery from Denmark to Breckenridge.....strongly recommend purchasing from SkatePro... 2/11/2019
Chris Marchini (Breckenridge)
02/11/2019
Rating: 5 of 5!
I had honest concerns about how long two pair of skis with bindings mounted, and two pair pair of boots would take. SkatPro were timely in my email inquiries about the status of my order. Everything showed up in 10 working days from Denmark to San Francisco, California. This company surpassed my expectations for speed and condition in which the product arrived, being that it was an international order. I would order again from SkatePro!
Jacob V. (San Francisco)
02/10/2019
Rating: 5 of 5!
New model Head V10 skis were significantly less here than on other sites and included shipping. Product was exactly as advertised, they took a little while to get here but that is to be expected. I would use skatepro again.
LANCE O. (STEAMBOAT SPRINGS)
02/10/2019
Rating: 4 of 5!
I ordered Seba Fr1 80 Blue. Did not know it was coming from Europe when I placed the order, but it is delivered super fast. Ordered on Jan 31st, received on Feb7th. Called them for couple of questions before I place the order, very helpful staff. Everything as described and I am loving it. Would buy again. +++++
Ahmet Tavil (Brooklyn)
02/08/2019
Rating: 5 of 5!
Highly recommended! As many US shoppers, I was little hesitant to order from a foreign vendor. I've read online reviews, e-mailed a quick question, and after receiving a response within few hours, I decided to pull the trigger on a set of new Volkl Racetigers SL. Placed the order on Jan 31, the skis were at my door on Feb 6, which is just 4 business days. Very impressive considering that the shipment came from Denmark, through US customs in Chicago to Brooklyn, New York. Installation of bindings included in the price, free shipment, they even threw in some stickers and ski straps. Status of the order, and the tracking number were provided right away. Overall, very positive experience, and will shop with SkatePro again.
Pawel S. (Brooklyn)
02/07/2019
Rating: 5 of 5!
Was a little hesitant ordering from SkatePro at first, but after an online chat with their reps (even when it was well after close of business in Denmark), gladly put down the money, and waited to see how the shipping went. Package went out the next day, and I received it 1 week later. I will buy again from SkatePro, no question!
BJ Beasley (Lehi)
02/06/2019
Rating: 5 of 5!
Great experience, love the free boot bag. Cheapest price I could find for the ski boots I wanted, came within the time frame the indicated, and dispatched immediately after purchase.
Karolina R. (Elk Grove Village)
02/06/2019
Rating: 5 of 5!
great experience and great product!
Isabelle Cochran (Middlebury)
02/06/2019
Rating: 5 of 5!
Second time I this year I purchased skis from them. Same excellent service as the first time.
Glenn Chu (San Ramon)
02/05/2019
Rating: 5 of 5!
Skis arrived a week earlier than expected!
Clinton T. (Rochester)
02/04/2019
Rating: 5 of 5!
Fantastic
Noah Lewis (Coeur D Alene)
02/04/2019
Rating: 5 of 5!
I looked all over the USA for these boots with no luck, but was able to find them with SkatePro & got a deal🤙🏽. I’m usually skeptical about getting items from overseas because of shipping & customs, but SkatePro from Denmark delivered the goods quickly. Demetri V. Encinitas, CA
Demetri Vlahoulis (Encinitas)
01/31/2019
Rating: 5 of 5!
As a shopper in the USA, I am very pleased with my online shopping experience with SkatePro. One would never know that this company is located in Denmark rather than America. The web site was professional and easy to use. I ordered a pair of Volkl RTM 76 skis. After the order was placed, subsequent communications with the staff via email were a pleasure. Everything was conducted in perfect English, with no language difficulties. Shipment was prompt, and the free delivery via the Danish and US Postal Services was timely. Upon opening the package, I was happy to see that the skis had been carefully packed to avoid any possible damage during shipping. SkatePro's online price was very fair. These skis include bindings. A bonus was that SkatePro mounted and adjusted the bindings prior to shipping. I highly recommend Skate Pro and would not hesitate to do business with them again.
John H. (Palatine)
01/31/2019
Rating: 5 of 5!
I needed a new pair of bindings, so I went price shopping. It was late Friday night and I found the best deal at SkatePro with included free shipping. For some reason I didn't bother to check to see where they were located. The next morning while reviewing my email, I noticed one from SkatePro, stating that my order had been "dispatched" I thought they only use that word in Europe. I looked closer and sure enough I was doing business with a company based in Denmark. Well to get to the point, I received my bindings here in Utah USA.... the very next Tuesday, would have gotten them Monday but they got stuck in customs for a day. They even sent me a nice boot/helmet bag....no extra charge. Then I get another email saying I had a 14.05 credit at their store! I will be spending that and much more in the near future...Thanks SkatePro for the excellent products,price and above all service!
D. Heinz (Provo)
01/31/2019
Rating: 5 of 5!
I was shocked to find this year's model for so cheap! I really was questioning whether it was legit, and I was prepared to wait a couple weeks for the order to come to the US from Denmark. My ski boots arrived in three days. I still can't really believe it. SkatePro is awesome; I'll definitely be looking here in the future.
Andrew W. (Lakewood)
01/30/2019
Rating: 5 of 5!
Cheapest price on the net and incredibly fast shipping (even to US). Well done and thanks
Steve R. (Evergreen)
01/30/2019
Rating: 5 of 5!
Skatepro is awesome!! Customer service helped me with sizing and my skates came within a week to the US!!
Jesse Simon (Wausau)
01/29/2019
Rating: 5 of 5!
Fast peocessing and shipping A+++++
Justin L. (Moreno Valley)
01/28/2019
Rating: 5 of 5!
Great transaction, the box was open on one end when the Head Supershape skis made it to USA from Denmark, but the skis were in perfect shape and wrapped well, A+++
Jeff Howell (EDEN)
01/28/2019
Rating: 5 of 5!
Easy process!! Package arrived on time!
Zenon Schmitt (Pittsburgh)
01/28/2019
Rating: 5 of 5!
Thanks! Perfect service I really happy 👌🏻
Ihar Niadzvedzki (Feasterville-Trevose)
01/27/2019
Rating: 5 of 5!
I had never heard of skatepro and had to read reviews before being comfortable enough to place an order with a company in another country. The skis were well over two hundred less and there was no tax and came with a free ski bag and these straps that I guess are for storage. Order placed on 1/18 and came from denmark to boston on the 23rd, and that includes going through customs in chicago (there was no customs fee, which I was a little worried about)
j. dugan (RAYNHAM)
01/24/2019
Rating: 5 of 5!
I was a little skeptical since the offer seemed too good to be true. But I read more on line about SkatePro and decided to order the skis. I’m glad I did. Communication with the staff was good. The skis arrived as scheduled. The price was terrific. I’m happy! I told my friends.
Dan Foss (Lakewood)
01/24/2019
Rating: 5 of 5!
Excellent experience with SkatePro. Great pair of ski boots at the best price anywhere on the internet.
DAVID J. (Glen Cove)
01/24/2019
Rating: 5 of 5!
SkatePro was very helpful. Answered all questions and made smart recommendations. Nikki and Justin were very helpful!
Marlen Ambrosio (Neshanic Station)
01/23/2019
Rating: 5 of 5!
Flawless!
N. Jones (McMurray)
01/23/2019
Rating: 5 of 5!
Excellent experience all around! From finding the exact skis I wanted with the lowest price anywhere, to an unbelievably fast delivery - couldn't be happier! Also like the great add-on products, and fast response to a follow up email question I had.
David B. (Woodbury)
01/23/2019
Rating: 5 of 5!
Great merchandise, lighting fast shipping, wonderful professional and knowledgeable staff answered all of my questions on sizing and quality. Honest sellers, highly recommended!
Yumi B. (HOnolulu)
01/21/2019
Rating: 5 of 5!
Great price and great customer service! I was worried they wouldn't arrive in time for one of my trips, but SkatePro far exceeded expectations. Skis also came with bindings mounted and adjusted perfectly. Would recommend!
Dawn Cheng (NEW YORK)
01/21/2019
Rating: 5 of 5!
Ordering was easy, the only site that still had my size in the skates I wanted, and they showed up here in the US 3 days early!
Matthew Reinheimer (Durham)
01/21/2019
Rating: 5 of 5!
Fast delivery and exactly what I ordered at the best price by far.
Serenity Anderson (denver)
01/21/2019
Rating: 5 of 5!
Easy. Thanks!
John K. (Boulder)
01/17/2019
Rating: 5 of 5!
I was a bit concerned about ordering from an overseas company. The earmuffs I ordered arrived in the US well within the promised time frame and matched the description perfectly. Thank you SkatePro. Will definitely use your again!
Mary C. (Columbia)
01/17/2019
Rating: 5 of 5!
SkatePro is a great source for winter sports products. Their customer service is fantastic, and they have very fast shipping - Even to the USA.
John B. (Phoenix)
01/17/2019
Rating: 5 of 5!
Very capable company that knows what there doing. Had no delays with my product. Product also showed no signs of breakage during shipping. Would buy from them again.
David Smart (Rosedale)
01/16/2019
Rating: 5 of 5!
Perfect!! I was thrilled to discover that K2 makes ice skates with the same boots & Boa closure as my favorite inline skates. Skates fit perfectly, are comfortable, and a dream to skate on. Thanks!!
Kenneth C. Budd (Mountain View)
01/16/2019
Rating: 5 of 5!
We love the skis. Delivery was quick. Dealing with SkatePro was a pleasure! Thank you SkatePro!
Boris Gorelik (Rancho Mission Viejo)
01/16/2019
Rating: 5 of 5!
Very good customer service, fast shipping! Skis weren't packed very well, just tips and tails shrinkwrapped together, base to base with bindings mounted, then put in a box with no extra packing/padding inside. The box arrived damaged (that's not SkatePro's fault, they're shipping these internationally, that's to be expected), and luckily the skis inside weren't dinged or damaged. Still, I'm very happy with my purchase. Will do business again... but hope they will do a better job packaging bigger expensive products for international shipping.
Robert Lincoln (Park Ridge)
01/16/2019
Rating: 4 of 5!
Reply from SkatePro:  Hi Robert,
Thank you very much for your feedback.
We want, of course, that everything does arrive in a good way, without any damaging. I'm very sorry about that. Hope you will enjoy the skis! /Justin
Fast shipping to USA. Product as stated. GREAT!!!
Behren DuVall (Aurora)
01/15/2019
Rating: 5 of 5!
easy ordering and prompt delivery. amazing considering the store is in Denmark. great to have access to items I just can't find in the US
Jeffery Clarke (Wenatchee)
01/15/2019
Rating: 5 of 5!
Everything worked perfectly, order, payment and delivery. When I bought my skis I assumed 'SkatePro' would be located in California and was actually surprised that they are located in Denmark. Delivery to US was trouble free and within the promised time frame. Wouldn't hesitate to use SkatePro again.
Steve McGrath (Louisville)
01/15/2019
Rating: 5 of 5!
Thank you! I live in the USA and ordered a pair of Technica boots for a great price. I appreciate the rapid delivery and very competitive price. I am pleased and will order from SkatePro again!
Annie S. (Bellingham)
01/13/2019
Rating: 5 of 5!
Fast shipping.
Yong Cho (Katy)
01/11/2019
Rating: 5 of 5!
I'm thrilled with the delivery and service. Thank you so much!
MaBie Jo Gibbs (Fort Worth)
01/10/2019
Rating: 5 of 5!
The skates were in perfect condition and the shipping was fast!
Aaron M. Peck (Rochester)
01/10/2019
Rating: 5 of 5!
First time ordering from this company everything was on time an in order when it arrived!
G. Campbell (Tupelo)
01/09/2019
Rating: 5 of 5!
I've enjoyed the experience with Skate Pro. Their response is quick and easy!
Karen B. (Ransomville)
01/04/2019
Rating: 5 of 5!
Very positive experience! I will use this site again!
Anthony Mattei (Cumberland Foreside)
01/04/2019
Rating: 5 of 5!
First time ordering from SkatePro, and was impressed with their great pricing and super fast shipping to the US.
Carole V. (Spokane)
01/04/2019
Rating: 5 of 5!
I had my doubts at first being a foreign co. But I couldn't have been more pleased. Easy quick and right on. Skis came sooner than promised. Will definitely use you again!
Paul Sliker (Marblehead)
01/04/2019
Rating: 5 of 5!
SkatePro is excellent, skis shipped in delivered quickly. Highly recommend!
Jake Kelley (Steamboat springs)
01/04/2019
Rating: 5 of 5!
Good communication. Fast delivery. Nice doing business with you.
Walter Rudzinski (Christmas)
01/04/2019
Rating: 5 of 5!
Very happy with the product and the expedited shipping at no cost. You know how to treat your customers. Thanks Kerry
Kerry Groebs (West Jordan)
01/03/2019
Rating: 5 of 5!
Mala , muy mala no si culpa de la empresa SkatePro o de la empresa de envío que contrataron lo único que sé es que llevo más de 2 meses esperando el producto y nada que llega y lo peor es que no pudieron mardar lo que quería
Christian restrepo (Deerfield beach)
01/03/2019
Rating: 1 of 5!
Reply from SkatePro:  Hola, Christian:
Gracias por su reseña. Lo cierto es que en su primer pedido, se equivocó en su propia dirección, de forma que USPS no pudo hacer la entrega. Tras este error por su parte, decidimos darle la posibilidad de reenviarle el pedido de los productos junto con un par de patines incluso más caros que los primeros que pidió pero sin tener que pagar por la diferencia, y enviado a través de UPS en lugar de la agencia de transporte que usted eligió al principio, sabiendo que UPS es $27 más cara y más profesional. También comenta que lleva más de 2 meses esperando los productos cuando en realidad, usted nos notificó el error suyo en la dirección de entrega el 6 de diciembre y el día 18 de diciembre tenía el segundo pedido enviado sin ningún gasto para usted. Por lo que no son correctas las fechas que indica.

Lamentamos enormemente que haya tenido una experiencia mala, pero hemos hecho todo lo que ha estado en nuestras manos para poder solucionarle el error sin ningún gasto para usted. Esperamos poder ofrecerle nuestros servicios pronto con un mejor final. :)

Javier
I am very happy! A+
Chad Holsinger (Ishpeming)
01/03/2019
Rating: 5 of 5!
super easy. you guys answered all my questions.
Kristy Baltezore (Los Angeles)
01/03/2019
Rating: 5 of 5!
Fast professional service! They really kept me up to date and showed interest in my satisfaction. They routinely followed through to make sure I received my order and that I was satisfied. EXCEPTIONAL customer service!
Karen P. (Traverse City)
01/03/2019
Rating: 5 of 5!
Skate Pro was fast and professional. Everything they said would happen did. The Skis came packaged with care.
Aaron Albertson (Newport Beach)
01/03/2019
Rating: 5 of 5!
Easy web navigation, smooth transaction, expedient shipping all the way to the USA, and high-quality product. Will definitely shop with SkatePro in the future!
Traci H. (El Dorado)
01/03/2019
Rating: 5 of 5!
fast shipping, I was contacted immediately for my specs, boot size and din. The skis were at my door in California ready for the slopes.
Richard M. (Fair Oaks)
01/03/2019
Rating: 5 of 5!
SkatePro professional, helpful on chat, and reliable. Will shop here again.
Dawn Aubel (Basking Ridge)
01/03/2019
Rating: 5 of 5!
Shipped quickly. Items arrived as described.
Courtney J. (SEDRO WOOLLEY)
01/02/2019
Rating: 5 of 5!
The website was easy to navigate through the selection, reviews and purchasing of products. Customer Service as it should be!!
Derek B. (Fruita)
01/02/2019
Rating: 5 of 5!
Excellent
Phyllis Tracy (San Juan Capistrano)
01/02/2019
Rating: 5 of 5!
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