Reply from SkatePro: Hi Michala,
I'm sorry to hear about your experience! Unfortunately, some of our parcels were delayed around Christmas due to Brexit, we apologize for this! Furthermore, we work with a 365-days return policy if the products haven't been used, so feel free to contact us if you are willing to return the item.
Any questions? Write to us at firstname.lastname@example.org or call 0330 027 0202 between Mon-Thu 5 am - 9:30 pm, Fri 5 am - 4 pm, Sat 5 am - 1 pm (GMT)