Respuesta de SkatePro: Hi Courtney,
I'm sorry to hear about your experience! This definitely sounds like something our Claim department should examine. Please do not hesitate to contact us so that we can address this better and make it right for you!
Please write to us at email@example.com or call 1-786-352-8152 between Mon-Thu 12 am - 5:30 pm, Fri 12 am - 11 am, Sat 12 am - 7 am (EST)